Privacy Policy

At the website operated by Personal Alarm Wholesale, which is part of the SelfSecure network and accessible at https://personal-alarm-wholesale.selfsecure.net (‘the Company’ or ‘we’), your privacy is a top priority. Our Privacy Policy meticulously details our approach to handling personal data in accordance with multiple privacy frameworks, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant privacy laws.

This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. Please be aware that this policy does not apply to external platforms, applications, products, or services which may be accessible through links on our site; these entities have their own privacy policies.

Our Privacy Policy addresses the various ways in which we handle personal data when you:

  • Engage with our applications and services as a user.
  • Browse our websites that reference this Privacy Statement.
  • Interact with us through communications, including newsletters, emails, phone calls, or text messages/SMS.

In these interactions, we may collect a variety of personal data such as:

  • Information related to your account setup and management.
  • Payment details necessary for transactions.
  • Financial records relevant to purchases made.
  • Details of products you’ve purchased from us.
  • Identifiers associated with your mobile device.
  • Data indicating your location.
  • Feedback you provide on our services or products.
  • Social media profile information when you choose to connect with us on these platforms.
  • Information about the products you are interested in or have purchased.

This data is collected through a combination of direct user input, interactions with our services, and automated tracking technologies such as cookies. In some instances, third parties may also provide us with personal data, which is subject to their privacy practices.

We use cookies on our website to enhance user experience and gather analytics about site usage. These cookies serve different purposes and are categorized as Strictly Necessary for essential functions, Preference to remember your settings, and Analytics to help us understand how our site is used. Users have the option to manage these cookies through our dedicated Cookie Manager tool.

We maintain a data retention policy in accordance with legal requirements and the original purpose of data collection. Once we no longer need to retain your personal data, it will be deleted or anonymized securely.

To safeguard your personal data, we implement robust organizational measures and security protocols. This includes the use of encrypted communication channels and collaborating with reputable third-party service providers who adhere to high standards of data protection.

We are committed to protecting the privacy of children under 18 years of age and do not knowingly collect their personal data through our services.

As a user, you have several rights under various jurisdictions’ privacy laws, including the right to access your personal data, request rectification or erasure, seek restrictions on processing, obtain a copy of your data in a portable format, opt-out or object to certain types of processing, and non-discrimination for exercising your privacy rights. To invoke these rights, please reach out to our dedicated privacy team.

We reserve the right to update this Privacy Policy from time to time. Any changes will be clearly communicated through announcements on our website.

For any inquiries, to request unsubscription from our services, or for any data-related concerns, please contact our privacy team at [email protected] or via written correspondence using the address provided on our website.